RETURNS & EXCHANGES
WELCOME TO THE FAMILY.
At 717THEBRAND, we take pride in every piece we create. Our goal is to provide quality clothing and a great customer experience.
ALL SALES ARE FINAL
All sales are final. We do not accept returns or exchanges for incorrect sizes, changes of mind, or personal preferences.
Please review product descriptions and sizing information carefully before placing your order.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, please contact us within 7 days of delivery.
To request an exchange, please provide:
- Your order number
- A description of the damage or defect
- Clear photographs showing the issue
Once your request has been reviewed and approved, we will provide instructions for the exchange.
Approved exchanges are subject to product availability. If the original item is unavailable, we will work with you toward an appropriate resolution.
EXCHANGE REQUIREMENTS
Items must be unworn, unwashed, and in their original condition, except for the reported damage or defect.
We reserve the right to review all exchange requests before approval.
INCORRECT ITEMS
If you receive an item different from what you ordered, please contact us so we can correct the issue.
CONTACT US
For questions or concerns regarding your order, please reach out through our Contact Us page.
This policy does not limit any rights customers may have under applicable law.
FAMILY • LOVE • HONOR • SUPPORT
THE LUXURY IS THE FAMILY.